SportsDirect.com Reviews

2.2

/5.0

45 customer reviews

5

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10

4

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4

3

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0

2

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3

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28

31 %

reviewers recommend

SportsDirect.com

Note: The star rating (2.2 out of 5) is an average of all ratings, which reflects the average customer review of a business. We publish both positive and negative reviews after reviewing them.

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How would you rate SportsDirect.com?

45 Customer Reviews

by Jordan T.

Sep 19, 2022

Blue light discount was not accepted…

Blue light discount was not accepted online and when I contacted customer service which takes 2 days for a response they were so unhelpful. Orders cannot be amended so you cannot add an additional item. This shop has the most awful customer service!!!

by Kylie R.

Sep 19, 2022

A problem with part of my order but it…

A problem with part of my order but it was very quickly resolved so that is why 5x.

by Edwin L.

Sep 19, 2022

Excellent Jacket

Found this jacket online at a very reasonable price. When it arrived it outdid my expectations. The size is spot on, nice touch the embroidered signage on the back. Well worth the price and excellent quality.

by Antonio H.

Sep 19, 2022

Order still not arrived.

Order still not arrived.
Contacted sports direct still waiting for response.
Overall terrible service.

by Christine Johnston

Sep 19, 2022

Terrible experience

Repeated cancelled items post completed order/purchase which caused major inconvenience.

Received wrong sized items which said different sizing on label/ order compared to the item itself.

Received much fewer items than originally ordered.
Complete waste of time and money/delivery .

No response to email and query sent to discuss the matter.

First time customer and definitely a bad experience.

by Ana747

Sep 19, 2022

Kids Trainers

My son started a new school and we needed more sports stuff. The prices are good, the ordering process and communication is smooth and efficient. Will definitely use Sports Direct again. The prices for kids trainers are very good, especially when you are dealing with growth spurts!

by Beck650

Sep 19, 2022

I am not happy I payed 8 pound for next…

I am not happy I payed 8 pound for next day delivery I did not even get I dont now when I will get it

by Hopkins931

Sep 19, 2022

Very good delivery went smooth

Very good delivery went smooth

by Pierce619

Sep 19, 2022

Size very large

Size very large
Return chargeable

by Elijah834

Sep 19, 2022

Very bad customer services

Very bad customer services , when you do order online you can’t change the delivery address if u need it, even if you contacting with the sport direct team ! I still not get back my refund or my parcel

Questions & Answers

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Ask a question and get answers from other customers!

Q:

Hi there. Jus wanted to ask can u deliver items to Pakistan.

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Q:

This company has no respect or loyalty to there customers they employ terrible staff with no interest in working

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Q:

Bought a pair of walking boots at your Swansea store on 3rd June. When I tried them at home with thick pair of hiking socks the boots became uncomfortable. Took the boots back expecting a refund and I was refused. I wasn't explained that there was no refund when I purchased them. Can you please help as I need the money?

A:

Stores in the USA selling hiking boots usually have thick socks for customers to put on before trying boots. If this store does not, it would be wise to wear the socks you plan to use with the boots when trying them on. Caveat emptor

by Mitchell53 - August 15, 2018

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Q:

Bought a pair of walking boots at your Swansea store on 3rd June. Went to try them on at home with thick socks and the fitting became uncomfortable. Took the boots back today and they wouldn't refund my money only exchange or credit. I was not told this when I purchased the boots. Can you please help.

A:

On the issue of not refunding the purchase price, is that common policy for retailers in the UK? I'm surprised there isn't a government agency for consumer protection that looks into / bans this.

by Prescott - August 15, 2018

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Q:

Are addias duramo flip flops real or fake

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